Chinese restaurants are prized establishments because everyone loves a tasty Chinese dish.
This may put quite a lot of pressure on Chinese restaurants as they set out not only to serve delicious meals but have good customer service and conduct successful transactions with customers.
They continuously need to be abreast of all sales and services in the restaurant so its operation can run smoothly.
Technology has been moving at lightning speed as there is a wide variety of computers that can make these jobs more accessible and more efficient.
The point of sale system (POS) is one such piece of technology. If you are looking to open a Chinese restaurant or improve upon one, the restaurant must have a good point of sale system that you can heavily rely on to help with business transactions and record keeping.
Here are the best POS systems that you can use to grow and advance your Chinese restaurant business.
Best POS Systems for Chinese Restaurants
The best POS systems for Chinese restaurants are Counter-based point of sale systems, Mobile point of sale systems, Online point of sale systems and Omni-channel point of sale systems.
Various components make up these point of sale systems which are back office server, monitor, electronic cash drawer, keyboards and, MSR’s and pin pads.
Counter-based Point of Sale System
This is one of the earliest and most reliable points of sale systems. It is a stationary set up in the restaurant, located at an access point for the staff.
This POS system generally comprises a PC or Laptop, POS software, barcode scanners, cash drawer, and receipt printers. And its software allows you to have prices of meals, track sales for both in-house purchases and for persons who come in to pay for there take out.
This will allow you to have a layout of the date and time meals were purchased, and you can have all the information on your outputs.
The counter-based system makes it easier to access all your transactions for a specific period as opposed to using a non-computerized process.
Mobile Point of Sale System
The mobile POS system is an excellent alternative to counteract a flaw of the Counter-based POS system. This has all the perks of the counter-based POS system, but on the upside, it is mobile.
The Mobile POS system is connected to the primary network in the restaurant, so servers can do transactions right at the table with the customers instead of moving to the central counter-based POS system.
This approach will drastically improve efficiency and keep customers satisfied.
The Mobile POS system is also suitable for a Chinese restaurant that offers delivery service they can carry along this mobile POS system that will still allow them to insert the sale made at delivery.
This then updates on the central system in real-time, even away from the restaurant.
Online Point of Sale System
Online POS System, otherwise known as eCommerce, allows today’s customers to boycott the in-restaurant experience as they please but still enjoy great food.
This transaction will enable the customer to see the prices of meals and order and pay for their meals online from wherever they are and then have it delivered. All the transactions will be reflected in the leading software.
Omni Channel Point of Sale System
This POS system is as the word, Omni, suggests, of all things. It allows the restaurant to keep track of both in and out of restaurant sales on the same integrated system. This will enable you to keep track of these transactions simultaneously.
The omnichannel POS system will prevent any confusion. For example, a customer online would not be able to purchase a meal that is finished.
The system would be able to know the cutoff, how many of that particular meal was made on that day, and the approximation of how many of the meals the chef would be able to produce per day.
The customer wouldn’t be able to purchase before the delivery gets a call saying that the dish is unavailable.
Components of POS Systems
These POS systems need different parts to keep records and execute sale procedures effectively. These components are:
Back Office Server
This is the most critical component in a POS system. All the restaurant’s information is stored here about the prices of meals and sales reports.
The POS software is programmed form this computer. All the POS systems that the restaurant uses will derive from this.
The Monitor operates alongside the back office server but is used in the restaurant for the staff to see and conduct the necessary transactions with whichever type of POS system is being used.
Electronic Cash Drawer
This works alongside with both the monitor and back office server but is specific to a Counter-based POS system. And the cash drawer is used to keep money that has been collected.
The drawer opens electronically from a program that is set in the back office server. It generally opens on command after the POS system has processed a transaction.
Keyboards are used with the back office server to enter all the information, such as the prices, the type of food that’s been sold, and the general operations of the restaurant.
Where a POS system is not a touch screen, a keyboard is used as well to enter details.
Printers are added to the POS system to print receipts after purchases and print sales reports.
Msr’s and Pin Pads
Msr’s short for magnetic stripe readers and pin pads are vital for cashless transactions on a POS system.
They extract information from credit and debit cards, putting a hold on the money that, at the end of each day, the bank processes and hands over to the restaurant. The debit card uses a pin pad so the customer can put in their pin to allow the transaction to occur.
What is the takeaway?
A Chinese Restaurant is a viable business. With the right POS system, along with the proper components, the operation will be a well-run. The POS system does most of the hard part, such as keeping records and compiling the different sales.
With these four useful POS systems, with their respective components, your Chinese restaurant can thrive and flourish.